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I'm a Product Designer and UX Researcher with experience shaping digital products and end-to-end experiences: problem framing, user research, interaction design, and cross-functional journey mapping.

Prior experience, systems thinking, and collaborative mapping in FigJam inform what to build. I spot where users and internal teams are likely to get stuck, then design the service and system that fixes it and holds up at scale using Figma. I've done this across fintech, enterprise, and healthtech, at companies like Charles Schwab, Dell, and Bazaarvoice.

Open to UX Design, Product Design and UX Research roles. Contact me at rustyxviii@gmail.com.

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Marketplace & Financial Platform Design

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End-to-End UX, Regulated Robo-Advisor Platform

Skills

Accessibility (WCAG)

Content Design

Design Strategy

Design System Governance

Information Architecture

Interaction Design

Journey Mapping

Prototyping

Qualitative Research
Quantitative Research
Service Blueprinting

Systems Thinking

Usability Testing

User Interviews
Visual Design

Tools

AI Design Tools (Claude, Gemini, ChatGPT)
Adobe Creative Cloud

Atlassian (Jira & Confluence)
Canva

Dovetail

Figma & Fig Jam

Google Workspace
HTML/CSS (Basic Knowledge)

Loom

Miro

Notion
Service Mapping Tools
UserTesting

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