
I'm a Product Designer and UX Researcher with experience shaping digital products and end-to-end experiences: problem framing, user research, interaction design, and cross-functional journey mapping.
Prior experience, systems thinking, and collaborative mapping in FigJam inform what to build. I spot where users and internal teams are likely to get stuck, then design the service and system that fixes it and holds up at scale using Figma. I've done this across fintech, enterprise, and healthtech, at companies like Charles Schwab, Dell, and Bazaarvoice.
Open to UX Design, Product Design and UX Research roles. Contact me at rustyxviii@gmail.com.
Skills
Accessibility (WCAG)
Content Design
Design Strategy
Design System Governance
Information Architecture
Interaction Design
Journey Mapping
Prototyping
Qualitative Research
Quantitative Research
Service Blueprinting
Systems Thinking
Usability Testing
User Interviews
Visual Design
Tools
AI Design Tools (Claude, Gemini, ChatGPT)
Adobe Creative Cloud
Atlassian (Jira & Confluence)
Canva
Dovetail
Figma & Fig Jam
Google Workspace
HTML/CSS (Basic Knowledge)
Loom
Miro
Notion
Service Mapping Tools
UserTesting


